Hospitual is currently in pilot/testing phase and is not yet open to the public; no live clinical or medical services are being provided through the platform at this stage.

Frequently Asked Questions

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Hospitual is a digital healthcare platform providing access to specialist medical services including tele-radiology, tele-pathology, and online medical consultations through qualified healthcare professionals.
No. Hospitual is not an emergency service. If you are experiencing a medical emergency, please contact your local emergency services or attend the nearest emergency department immediately.
Hospitual currently provides: Tele-radiology reporting and second opinions, Tele-pathology review and second opinions, Online medical consultations, and Specialist clinical reviews
All clinicians working through Hospitual are appropriately qualified and professionally registered in their respective jurisdictions.
Yes, depending on local regulations and service availability in your country.
Hospitual is a digital healthcare platform and does not provide inpatient or emergency hospital services.
Turnaround times vary depending on the complexity of the case and service requested. Most routine cases are targeted within approximately 72 hours.
Where available, patients may be able to select from appropriately qualified specialists.
Tele-radiology allows medical imaging such as CT, MRI, or X-rays to be reviewed remotely by qualified radiologists.
Tele-pathology allows digitised pathology slides and related materials to be reviewed remotely by specialist pathologists.
Yes. Patients or referring organisations can securely upload supported imaging files and related documentation through the platform.
Yes. Reports can typically be shared with your treating clinician or healthcare provider.
Hospitual may provide specialist review services for selected oncology-related imaging and pathology cases, depending on clinician availability.
Patients submit their medical information through the platform and attend a remote consultation with a qualified clinician via secure digital communication methods.
Yes. Hospitual uses encrypted systems and controlled access measures designed to protect patient confidentiality and information security.
Currently, Hospitual does not routinely provide prescribing services.
Patients under 18 must normally access services through a parent or legal guardian, subject to applicable safeguarding and consent requirements.
Yes. Hospitual handles personal data in accordance with applicable data protection and confidentiality obligations.
Hospitual uses secure infrastructure, encryption, access controls, and audit logging designed to protect patient information.
Access is restricted to authorised personnel and clinicians involved in your care or operational support, where appropriate.
Where AI-assisted tools are used, they are designed to support workflows only and do not replace clinical judgement. All clinical outputs are reviewed by qualified professionals.