Hospitual is currently in pilot/testing phase and is not yet open to the public; no live clinical or medical services are being provided through the platform at this stage.

Medical Disclaimer

This Medical Disclaimer forms part of HOSPITUAL Limited's Terms of Service. By creating an account, submitting a case, or using the platform, you acknowledge and accept the following.

1. Eligibility

HOSPITUAL Limited does not currently provide services to individuals under the age of 18.

If HOSPITUAL Limited or a participating clinician becomes aware that a submitted case relates to an individual under 18 years of age, the service may be paused, restricted, or declined.

2. Informational and Second-Opinion Nature of the Service

The information, opinions, and radiology reports provided through HOSPITUAL Limited are intended solely for informational, advisory, and independent second-opinion purposes.

Radiology reviews are provided by appropriately registered specialist clinicians based exclusively on the imaging and clinical information submitted by the patient or referring clinician.

3. Not a Substitute for Direct Clinical Care

HOSPITUAL Limited's services do not replace the role of a patient's GP, consultant, radiologist, hospital team, or treating clinician.

Reports and opinions are not intended to independently diagnose, treat, cure, or prevent any medical condition. They should not be used as a substitute for in-person clinical assessment, physical examination, diagnosis, treatment, follow-up, or ongoing medical care.

No doctor–patient relationship is established for the purpose of ongoing clinical management, and HOSPITUAL Limited does not assume responsibility for the patient's continuing care.

4. No Emergency Service

HOSPITUAL Limited is not an emergency medical service and must not be used for urgent, emergency, or life-threatening situations.

If you believe you or another person may be experiencing a medical emergency, you must immediately contact emergency services or attend your nearest Accident & Emergency department. In the United Kingdom, call 999 in an emergency.

5. Scope and Limitations of Review

All reports and opinions are based solely on the images, documents, and clinical information provided at the time of submission.

The accuracy and completeness of any review may be limited by:

  • Image quality or completeness
  • Lack of access to full medical records
  • Absence of physical examination
  • Incomplete clinical history
  • Missing previous imaging or comparison studies
  • Technical limitations affecting submitted files or images

Accordingly, any findings, opinions, or recommendations must always be interpreted together with a full clinical assessment by the patient's treating clinician.

6. Clinical Responsibility

Clinical responsibility for diagnosis, treatment decisions, follow-up, and patient management remains with the patient's treating clinician or healthcare provider.

Any action taken based on a HOSPITUAL Limited report or opinion must be discussed with an appropriate treating clinician before any healthcare decision is made.

7. Patient Acknowledgement

By using this service, you confirm that:

  • You are aged 18 years or over
  • You understand that HOSPITUAL Limited does not currently provide services to individuals under 18
  • You understand that the service is supplementary and second-opinion in nature
  • You understand that the service does not replace direct clinical care
  • You will consult your treating clinician before making healthcare decisions

8. Contact

If you have any questions regarding this disclaimer or your report, please contact:
[email protected]